CCNA Voice


This course has been replaced by CCNA Collaboration

Cisco training is provided through our partnership with Skillsoft (A Cisco Learning Partner) and is available to the employees and contractors of our corporate clients as part of our IT collections in the pursuit of their careers

  • 1

    Validation of your skill set

    Validates associate level knowledge and skills required to administer a Cisco voice network.

  • 2

    Get hired

    People with this certification are typically employed by large organisations such as governments, large companies and colleges.

  • 3

    Many roles available

    Specialised roles in voice technologies open to you such as voice technologies administrator, voice engineer and voice manager.

Your quick course guide

Certification: CCNA Voice

Study time: Full time - six to nine days | Part time - two months

Vendor: Cisco

Student support: StudentCare™ and expert mentors

Prerequisites: CCENT, CCNA or CCIE

Assessment: Exam based - ICOMM 640-461

Resources: Internet access and email

Ideal for: Network engineers, data/telecoms engineers, telecoms support engineer, voice technologies administrator, voice engineer or voice manager

Included in your modules

Essential skills for your career

  • CUC solutions
  • Administrator and end user interfaces
  • Call flows in CUC systems
  • Endpoint and user administration
  • End user telephony and mobility features
  • Configuring mobility features
  • Enablement of Cisco unity connection and voice mailbox options
  • Cisco unified presence
  • Cisco unified communications solution maintenance
  • RTMT, monitoring voice mail and the disaster recovery system

Get certified the Learning People way

Professional development that works around you

  • World's #1 eLearning portal
  • 12 months unlimited access
  • Expert mentors
  • Global community of peers
  • Content approved by Cisco
  • Award winning training used globally by leading corporate clients

Average salary

2013 JAN
2014 JAN
2015 JAN
2016 JAN
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Why join us?

  • Award winning customer support
  • We know the job market inside out
  • Trusted by the giants
  • Value for money
  • CV detox - exclusive to our students
  • We're with you from start to finish
  • Expert career advice
  • Progress reports
  • Exam booking support
  • All UK students receive an NUS student discount card
  • Your success is our success

CV detox

It's not just about your CV...