CompTIA A+ Technician 2012


This course has been replaced by CompTIA A+ Technician 2015

  • 1

    Globally recognised validation of your ability

    An internationally sought after qualification for computer technicians.

  • 2

    Engaging role

    Learn the skills required to install, configure, upgrade and maintain PC workstations, the Windows OS and SOHO networks.

  • 3

    Great earnings

     Average salary starts at £23,250 in an entry level position but increases for experienced technicians.

Your quick course guide

Certification: CompTIA A+ IT Technician 2012 

Study time: Full time - 15 to 20 days | Part time - three to four months

Vendor: CompTIA

Provider: Skillsoft

Student support: StudentCare™ and expert mentors

Prerequisites: None but we recommend a basic understanding of computer systems and network technologies, or some hands on experience and/or 12 months work experience

Assessment: Exam based - CompTIA 220-801 + 220-802

Resources: Internet access and email

Ideal for: PC support, IT and user support, IT manager, helpdesk engineer or desktop engineer 

Included in your modules

CompTIA A+ 220-801

PC hardware

  • Configure and apply BIOS settings
  • Differentiate between motherboard components, their purposes and properties
  • Compare and contrast RAM types and features
  • Install and configure expansion cards
  • Install and configure storage devices and use appropriate media
  • Differentiate among various CPU types and features and select the appropriate cooling method
  • Compare and contrast various connection interfaces and explain their purpose


  • Identify types of network cables and connectors
  • Explain properties and characteristics of TCP/IP
  • Explain common TCP and UDP ports protocols and their purpose


  • Install and configure laptop hardware and components
  • Compare and contrast the components within the display of a laptop
  • Compare and contrast laptop features


  • Explain the differences between the various printer types and summarise the associated imaging process
  • Given a scenario install and configure printers
  • Operational procedures
  • Using appropriate safety procedures
  • Explaining environmental impacts and the purpose of environmental controls

CompTIA A+ 220-802

Operating systems 

  • Compare and contrast the features and requirements of various Microsoft operating systems
  • Given a scenario install and configure the operating system using the most appropriate method
  • Given a scenario use appropriate operating system features and tools
  • Setup and configure Windows networking on a client/desktop


  • Apply and use common prevention methods
  • Compare and contrast common security threats
  • Implement security best practices to secure a workstation 

Mobile devices 

  • Explain the basic features of mobile operating systems
  • Establish basic network connectivity and configure email
  • Compare and contrast hardware differences in regards to tablets and laptops


  • Given a scenario explain the troubleshooting theory
  • Given a scenario troubleshoot common problems related to motherboards
  • RAM CPU and power with appropriate tools
  • Given a scenario troubleshoot hard drives and RAID arrays with appropriate tools
  • Given a scenario troubleshoot common video and display issues

Get certified the Learning People way

Professional development that works around you

  • World's #1 eLearning portal
  • 12 months unlimited access
  • 24x7 support from expert mentors
  • Global community of peers
  • Test prep
  • Content approved by CompTIA
  • Award winning training used globally by leading corporate clients

Average salary

2013 JAN
2014 JAN
2015 JAN
2016 JAN
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Why join us?

  • Award winning customer support
  • We know the job market inside out
  • Trusted by the giants
  • Value for money
  • CV detox - exclusive to our students
  • We're with you from start to finish
  • Expert career advice
  • Progress reports
  • Exam booking support
  • All UK students receive an NUS student discount card
  • Your success is our success

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