ITIL Foundation


Focusing on the critical alignment of IT and business strategy, certification in ITIL gives a student a comprehensive set of policies and project management concepts, so if you’re looking to learn best practice techniques, the ITIL Foundation 2011 course is for you.

  • 1

    The most widely accepted approach to IT service management in the world

    Skills in ITIL are highly sought after by employers due to the expertise you can bring to their company, such as lowering costs, defining consistent IT roles, communication and managing change.

  • 2

    Provides a comprehensive set of policies and project management concepts

    The course focuses on the critical alignment of IT and business strategy.

  • 3

    ITIL is one of the highest paying certifications in IT

    There are worldwide job opportunities for an ITIL certified candidate, with salaries starting from £32,000.

Course guide

Certification:  ITIL Foundation 2011 v3

Study time: Full time - four to ten days | Part time - four to six months 

Vendor: Axelos

Provider: Skillsoft

Student support: StudentCare™ and expert mentors

Prerequisites: None

Assessment: Exam based - ITIL Foundation 2011 

Resources: Internet access and email

Ideal for: IT service managers

Included in your modules

Essential skills for your career

  • Overview of the ITIL® Service Lifecycle
  • ITIL® Service Strategy Concepts
  • ITIL® Service Strategy Processes
  • ITIL® Service Design Concepts
  • ITIL® Service Design Processes
  • ITIL® Service Transition Concepts and Processes
  • ITIL® Service Operation Concepts
  • ITIL® Service Operation Processes
  • ITIL® Continual Service Improvement

Get certified the Learning People way

Professional development that works around you

  • World's #1 eLearning portal
  • 12 months unlimited access
  • Expert mentor support
  • Global community of peers
  • UK Government accredited exam curriculum
  • Ongoing skills development and performance support

Average salary

2016 JUL
2017 JUL
2018 JUL
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Why join us?

  • Award winning customer support
  • We know the job market inside out
  • Trusted by the giants
  • Value for money
  • CV detox - exclusive to our students
  • We're with you from start to finish
  • Expert career advice
  • Progress reports
  • Exam booking support
  • All UK students receive an NUS student discount card
  • Your success is our success

CV detox

It's not just about your CV...