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IT certification roadmap

In the world of IT certification roadmaps, knowing where to start is probably more crucial than knowing where you want to end up. What do we need to fully understand the job at the end of our studies and how can we be sure to tick all tech boxes along the way?

Learning People have ten years of industry experience helping people land their dream job in IT, and work with the most industry recognised awarding bodies to assist both the novice and professional advance.


Whether you’ve had some hands on experience or are completely new to the world of information technology, the best start is by covering and validating both hardware and software skills. You’ll need to know how machines work and how to handle the most commonly utilised operating systems throughout the globe.  And there’s no better place to boss this than the CompTIA A+. 

CompTIA (the Computing Technology Industry Association) were founded in 1982. They are a not for profit trade association, considered to be the leading voice globally in vendor neutral IT certification standards.

The A+ ‘Technician’ is the preferred qualifying credential for technical support and IT operational roles and is much more than just simple PC repair…

By achieving the CompTIA A+:

  • Candidates are better prepared to troubleshoot and problem solve.
  • Technicians understand a wide variety of issues ranging from networking and operating systems to mobile devices and security.
  • A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used.

Skills mastered by achieving the CompTIA A+ are:


Identifying, using, and connecting hardware components and devices

Windows Operating Systems

Install and support Windows OS including command line & client support

Software Troubleshooting

Troubleshoot PC and mobile device issues including application security support


Explain types of networks and connections including TCP/IP, WIFI and SOHO

Hardware & Network Troubleshooting

Troubleshoot device and network issues


Identify and protect against security vulnerabilities for devices and their network connections

Mobile Devices

Install & configure laptops and other mobile devices

Other OS & Technologies

Understand Mac OS, Linux and mobile OS

Operational Procedures

Follow best practices for safety, environmental impacts, and communication and professionalism


The next naturally occurring step once hardware and software are taken care of is how everything connects. This is certified by CompTIA’s Network+. Whether you’re wanting to reach professional CISCO networking standards, or move towards a career in Cyber Security, the Network+ will ensure you can:

  • Design and implement functional networks
  • Configure, manage, and maintain essential network devices
  • Use devices such as switches and routers to segment network traffic and create resilient networks
  • Identify benefits and drawbacks of existing network configurations
  • Implement network security, standards, and protocols
  • Troubleshoot network problems
  • Support the creation of virtualised networks

From this point, you are now graded as a CompTIA IT Operations Specialist (CIOS) and can take many pathways as follows:

Cyber Security

With CIOS grading under your belt, you are now fully equipped to embark upon the global standard in best practice for information Security the CompTIA Security+. This certification provides competency in network security, compliance and operational security, threats and vulnerabilities, application, data and host security, access control and identity management, as well as cryptography. By having the CompTIA Security+ organisations will know you’re working safely with their systems.  

Following this, you can now become even more specialised in the world of professional vulnerability assessment. You may wish to follow the CompTIA path with their brand new Pentest+, or go full throttle into the EC-Council ‘Certified Ethical Hacker’. 

“The CompTIA PenTest+ certification meets the ISO 17024 standard and validates your knowledge and skills to perform up-to-date penetration testing and vulnerability assessment…”

Some might say more notorious is the EC-Council CEH (Certified Ethical Hacker). An oxymoron for those not in the know, but as the EC-Council put it themselves, “To beat a hacker, you need to think like a hacker”…

A qualified CEH is a skilled professional who understands and knows how to look for weaknesses and vulnerabilities in target systems and uses the same knowledge and tools as a malicious hacker, but in a lawful and legitimate manner to assess the security posture of a target system(s).  By training up to the EC-Council vendor neutral CEH standard, you’ll achieve one of the top 3 most requested security certifications throughout the globe.


What about Systems or Networking?

Should you want to master ‘sys’ admin’ then the start points are the same. A+ and N+ however, this is then followed by the tech specific certifications such as CompTIA’s Linux+ and Server+.

Again, the Networking route sees you follow the CompTIA IT Operations Specialist entry points of A+ and N+ immediately followed by the CISCO Certified Network Associate.

Whatever your pathway, it all starts with a conversation. Let us help you define your best fit in information technology and confirm where you start and how you’ll finish.

Talk to one of our specialist career consultants today for a thorough and professional career consultation to get you on the road to advancement.