Exam FAQs
How do I know if I’m ready for my exam?
When you get to the end of a complete course e.g. CompTIA A+ Core 1, there’s an opportunity to take a Test Prep or practice exam.
The best indicator of whether you’re ready for your final exam is the score in the practice exam. We recommend achieving at least 80% in each of the module tests, as well as the Test Prep or practice exam before you take your exam.
Where are module tests?
In your training, at the end of each module, there is a short test or activity. We advise you to complete this before moving on to the next module. If you score at least 80%, you have a good grasp of the training. If you score lower, there is a little more work to do.
Any of the test scores from modules you completed over 2 months ago will need to be retaken prior to requesting your exam voucher.
I have scored 80% on all tests, what’s next?
If you’ve got to this point in your training, well done, you’re nearly there.
Once you’re scoring above 80% drop us a line to [email protected] . The team will do a quick health check to make sure you’ve finished all of your training, and that you can confidently expect to pass that exam the first time. They’ll guide you through the exam booking process – detailed below – so you have everything you need to gain your new certification.
If any of this sounds daunting, don’t worry, StudentCare™ will help with course guidance, revision tips, and words of wisdom, so don’t be afraid to get in touch for advice.
Our StudentCare™ team has helped thousands of people like you pass their exams.
Can I book an exam myself?
When you are confident in your scores in the modules and test prep, email [email protected]. We’ll provide you with a code or voucher that lets you pay for your exam.
You need to complete the application yourself because of the rules around identity verification for official certification exams.
Do Skills Benchmark Assessments count towards exam prep?
No. Skills Benchmarks are an excellent way to show an employer you understand a particular job-related skill, but they do not count toward assessing your exam readiness.
How do I use my exam voucher?
The following instructions talk you through the steps for some of the more popular exams:
CompTIA exam booking process
- Go to the Pearson Vue website to set up a CompTIA profile, or login if you have an existing account
- Once you have successfully created a web profile or logged in, click ‘View exam’
- Select the exam you are looking to book
- Choose your preferred exam language out of the options available
- Click ‘Schedule this exam’
- You can use the voucher you have been provided, by Learning People, for payment
PRINCE2® exam booking process
- Before you book a PRINCE2® exam we recommend you first score a minimum of 80% overall in your course and Test Prep.
- Once you have achieved this you can book your exam with PeopleCert using your exam voucher. If you do not have an exam voucher please email [email protected], and a member of the team will arrange for PeopleCert (the exam vendor) to send you a link to book your exam. Please note that all PRINCE2® ITIL®, IASSC® and MSP® exams are online only.
- PeopleCert will send additional revision material for the PRINCE2® Foundation exam with the exam link.
- You can find a copy of the PRINCE2® syllabus and access a full sample paper with an accompanying marking scheme and rationale on the Axelos website.
PMI exam booking process
- Create an account at PMI.org
- If it is the first time you have used the site, please go to ‘Create an account’
- If you already have an account, please log in
- Select the tab at the top of the page called ‘Certification’
- Scroll down and select the course that you want to book the exam for and click apply
- Follow the prompts to complete the online application. The amount of information you will need to provide will depend on the exam you are sitting
- Please submit your application and wait for it to be approved. You will be sent an email once your application has been approved by PMI
- Once approved, contact the Exams team at [email protected] and they will arrange payment directly with PMI and provide you with further instructions for scheduling your exam
Cisco exam booking process
- Go to the Pearson Vue website to set up a Cisco profile, or log in if you have an existing account
- Once you have successfully created a web profile or logged in, click ‘View exam’
- Select the exam you want to book
- Choose your preferred exam language from the options available
- Select ‘Schedule this exam’
- Follow the instructions and enter all the details requested.
- You can use the voucher you have been provided, by Learning People, for payment
Microsoft exam booking process
- Go to the Pearson Vue website to set up a Microsoft profile, or log in if you have an existing account
- Click on the exam you want to book
- Select ‘Schedule exam’
- If you already have an online profile with Microsoft, you will now be asked to log in
- If it is the first time you have used the site, please go to ‘Create an account’
- You can use the voucher you have been provided, by Learning People, for payment
- If your exam isn’t mentioned here, don’t worry, our StudentCare™ team can help you book your exam
- For any exam-related queries email [email protected] and a member of the team will advise you