Quick enquiry


Is this a business enquiry?

Member of Uk Armed Forces?

Enquire Now

ITIL® 4 Create Deliver and Support (CDS)

ITIL® 4 CDS has a reputation for being the ‘engine room’ of the IT and digital function - enabling both a practical and holistic approach to the creation and ongoing management of services.

More info about our ITIL® courses

Why choose the ITIL® v4 Create Deliver and Support (CDS)?

ITIL® 4 Create Deliver and Support (CDS) focuses on the improvement of end-to-end value streams and enables you to create an effective flow of work, while creating a higher level of professionalism with an enhanced integrated approach to product and service creation and delivery. 

Once certified, you’ll be able to effectively manage teams, build a culture for success and understand the true value of proven and emerging technologies. 

ITIL® 4 Create Deliver and Support (CDS) forms 1 of 4 modules required to achieve Managing Professional (MP) designation.

All ITIL® Online courses on this page are offered by ILX Group an ATO of AXELOS Limited.
OverviewWhat you'll learnWhat's included

Course Guide

The key facts about your online training

Certification: ITIL® v4 Create Deliver and Support (CDS)

Study time: 20 hours

Vendor: ITIL®

Student support: StudentCare™, Career Services and expert mentoring

Prerequisites: ITIL® v4 Foundation

Assessment: 1 x 90 minute exam, 40 questions. Also includes practice exam and questions.

Resources: Internet access and email

Ideal for: Anyone looking to understand and improve their understanding of IT’s role in business strategy

Included in your modules

Essential skills for your career

Foundation recap
Organisational challenges and managing resources
Shift left approach
Information & technology across the SVS
Design service value streams
Practices new service value stream
Practices restoration of live service value stream – Part 1
Practices restoration of live service value stream - Part 2
Coordinate and prioritise work
Commercial and sourcing considerations

Get certified the Learning People way

Professional development that works around you

12 months unlimited access
A global community of peers
Expert mentoring
Test prep
Exam fees
Award-winning training used globally by leading corporate clients

Salary Indicator

Salary Projection

Average salary after completing

Average Salary
IT Service Delivery Manager
Average Salary
You can earn
Average Salary
Head of IT Service Delivery
Source: Adzuna


You can earn an average of £59,000.00 a year

Why learn with us?

We'll get you career ready and help place you into the industry
Learn from home 24/7
Award winning digital education
Global community of over 40,000 students
Industry leading tuition with 1:1 personal tutor access
Unrivalled 360 Career Services and StudentCare™
Access virtual seminars and live classrooms
We only partner with the biggest accreditors in the world
Gain invaluable industry experience
Exclusive student benefits; Alumni community, TOTUM, industry events and lots more
Change career, start fresh or simply advance in your current role

Our training is trusted by

Accredited by and partnered with