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ITIL® 4 Direct Plan and Improve (DPI)

Designed for IT and digital managers of all levels who are involved in planning and aligning work to organisational strategy while developing and continually improving a team or service.

More info about our ITIL® courses

Why choose the ITIL® 4 Direct Plan and Improve (DPI)?

ITIL® 4 Direct Plan and Improve (DPI) enables professionals to align governance and strategy with service management activities, encourage a culture of collaboration and continual improvement, support organisational change management, while measuring progress and ensuring continuous improvement.

You’ll also be able to utilise effective communication principles to build collaboration across cross-functional multidisciplinary teams.

ITIL® 4 Direct Plan and Improve (DPI) forms 1 of 4 modules required to achieve Managing Professional (MP) designation.

All ITIL® Online courses on this page are offered by ILX Group an ATO of AXELOS Limited.
OverviewWhat you'll learnWhat's included

Course Guide

The key facts about your online training

Certification: ITIL®4 Direct Plan and Improve (DPI)

Study time: 14 hours

Vendor: ITIL®

Student support: StudentCare™, Career Services and expert mentoring

Prerequisites: ITIL® v4 Foundation

Assessment: 1 x 90 minute exam, 40 questions. Also includes practice exam and questions

Resources: Internet access and email

Ideal for: Anyone looking to understand and improve their understanding of IT’s role in business strategy

Included in your modules

Essential skills for your career

Introduction and overview of DPI
Foundation recap
Key concepts of DPI
Key principles of DPI
Continual improvement
Organisational change management and communication
Interfaces across the value chain
Measurement and reporting
Value streams

Get certified the Learning People way

Professional development that works around you

12 months unlimited access
A global community of peers
Expert mentoring
Test prep
Exam fees
Award-winning training used globally by leading corporate clients

Salary Indicator

Salary Projection

Average salary after completing

Average Salary
IT Service Delivery Manager
Average Salary
You can earn
Average Salary
Head of IT Service Delivery
Source: Adzuna


You can earn an average of £59,000.00 a year

Why learn with us?

We'll get you career ready and help place you into the industry
Learn from home 24/7
Award winning digital education
Global community of over 40,000 students
Industry leading tuition with 1:1 personal tutor access
Unrivalled 360 Career Services and StudentCare™
Access virtual seminars and live classrooms
We only partner with the biggest accreditors in the world
Gain invaluable industry experience
Exclusive student benefits; Alumni community, TOTUM, industry events and lots more
Change career, start fresh or simply advance in your current role

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