Get in touch

+44
contact_icon_white

ITIL Foundation

Learn how to standardise IT services and processes to boost efficiency within an organisation

COURSE SUMMARY

This course will train you to have a basic understanding of the ITIL® framework, gain an understanding of how ITIL® can be used to enhance IT service management and can help anyone looking to understand and improve their understanding of IT’s role in business strategy.

The ITIL® Foundation certification will introduce you to the key elements, concepts and terminology used in the ITIL® service lifecycle, with a focus on the critical alignment of IT and business strategies. 

ITIL 4 now provides a brand new digital operating model. It assesses the impact of technology on business and how the framework integrates with Agile, DevOps and supports digital transformation.

(Please note, the V3 exam is available until June 2020.)

OverviewWhat you'll learnWhat's included

Course guide

Certification: ITIL® Foundation 2011 v3 (until June 2020) or ITIL® Foundation v4

Study time: 20-30 hours

Vendor: Axelos

Provider: ITIL® training is provided by Skillsoft, accredited by PeopleCert Examination Institute

Student support: StudentCare™ and expert mentors

Prerequisites: None

Assessment: 1 x 60 minute exam, 40 questions

Resources: Internet access and email

Ideal for: IT service managers

Included in your modules

Essential skills for your career

Introduction
Key Concepts of Service Management
Key Concepts
The Service Value System
The Service Value Chain
The Guiding Principles
General Management Practices
Service Management Practices (Part 1)
Service Management Practices (Part 2)

Get certified the Learning People way

Professional development that works around you

World's #1 eLearning portal
12 months unlimited access
Expert mentor support
Global community of peers
UK Government accredited exam curriculum
Ongoing skills development and performance support
Test prep

Salary Indicator

Salary Projection

Average salary after completing

Average Salary
IT Service Manager
£39k
Average Salary
You can earn
£75k
Average Salary
Head of IT Development
£112k
High
Source: Adzuna

£75k

You can earn an average of £75,300.00 a year

82% of UK startups said the tech skills gap was their biggest challenge

Become an in demand professional

Get in touch
1

The most widely accepted approach to IT service management in the world

Skills in ITIL® are highly sought after by employers due to the expertise you can bring to their company, such as lowering costs, defining consistent IT roles, communication and managing change
2

Provides a comprehensive set of policies and project management concepts

The course focuses on the critical alignment of IT and business strategy
3

ITIL® is one of the highest paying certifications in IT

There are worldwide job opportunities for an ITIL® certified candidate, with salaries starting from £32,000

Why learn with us?

We're tech career experts
Exclusive student benefits; Career Services, NUS, industry events & loads more
Award winning StudentCareTM
25,000+ students worldwide
Partnered with biggest accreditors in the world
Alternative to traditional university education
Start a new career or advance your current one & land your dream job
Most in-demand skills for today's job market

Our training is trusted by

Accredited by and partnered with

Celebratingten yearsCelebratingten yearsCelebrating
ten years
Connect
Information

IRELAND
Learning People (IRE) Ltd, 8-9
Westmoreland St, Dublin 2.

UNITED KINGDOM
Learning People, The Agora, Ellen Street, Brighton,
BN3 3LN.

Australia
Learning People, Tower 2, 11-24, 101 Grafton St, Bondi Junction, Sydney, NSW, 2022.

New Zealand
Learning People, Level 3, 151 Cambridge Terrace, Christchurch Central, 8013.

© The Learning People 2020FAQTerms & ConditionsPrivacy PolicyTerms of website use
The Learning People Ltd is authorised and regulated by the Financial Conduct Authority, register number 689955, and act as a credit broker and not a lender.Finance is provided through the Deko platform by Omni Capital Retail Finance Limited.Omni Capital Retail Finance Limited is authorised and regulated by the Financial Conduct Authority (register number 720279). Learning People company number: 07182042