Focusing on the critical alignment of IT and business strategy, certification in ITIL® gives a student a comprehensive set of policies and project management concepts, so if you’re looking to learn best practice techniques, the ITIL® Foundation 2011 course is for you
The most widely accepted approach to IT service management in the worldSkills in ITIL® are highly sought after by employers due to the expertise you can bring to their company, such as lowering costs, defining consistent IT roles, communication and managing change
Provides a comprehensive set of policies and project management conceptsThe course focuses on the critical alignment of IT and business strategy
ITIL® is one of the highest paying certifications in ITThere are worldwide job opportunities for an ITIL certified candidate, with salaries starting from £32,000
Average salary after completing
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This course will train you to have a basic understanding of the ITIL framework, gain an understanding of how ITIL® can be used to enhance IT service management and can help if you’re currently an IT professional working within an organisation that has adopted ITIL.
The ITIL® Foundation certification will introduce you to the key elements, concepts and terminology used in the ITIL® service lifecycle, with a focus on the critical alignment of IT and business strategies.
Certification: ITIL® Foundation 2011 v3
Study time: 20-30 hours
Provider: ITIL® training is provided by Skillsoft, accredited by PeopleCert Examination Institute
Assessment: 1 x 60 minute exam, 40 questions
Resources: Internet access and email
Ideal for: IT service managers