Focusing on the critical alignment of IT and business strategy, certification in ITIL gives a student a comprehensive set of policies and project management concepts, so if you’re looking to learn best practice techniques, the ITIL Foundation 2011 course is for you
The most widely accepted approach to IT service management in the worldSkills in ITIL are highly sought after by employers due to the expertise you can bring to their company, such as lowering costs, defining consistent IT roles, communication and managing change
Provides a comprehensive set of policies and project management conceptsThe course focuses on the critical alignment of IT and business strategy
ITIL is one of the highest paying certifications in ITThere are worldwide job opportunities for an ITIL certified candidate, with salaries starting from £32,000
Average salary after completing
82% of UK startups said the tech skills gap was their biggest challenge
Become an in demand professionalGet in touch
This course will train you to have a basic understanding of the ITIL framework, gain an understanding of how ITIL can be used to enhance IT service management and can help if you’re currently an IT professional working within an organisation that has adopted ITIL.
The ITIL Foundation certification will introduce you to the key elements, concepts and terminology used in the ITIL® service lifecycle, with a focus on the critical alignment of IT and business strategies.
Certification: ITIL Foundation 2011 v3
Study time: 20-30 hours
Assessment: 1 x 60 minute exam, 40 questions
Resources: Internet access and email
Ideal for: IT service managers