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IT support

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If you have an IT related issue please contact the StudentCare team directly on 01273 907 900 or alternatively email studentcare@learningpeople.co.uk

In order to help you we may need to access your computer via TeamViewer or join.me. Both of these options are straight forward and most importantly, secure.

When requested to do so by a member of our StudentCare™ team, please use the following links to download the relevant software.

TeamViewer

Download: TeamViewer for Windows

Download: TeamViewer for Mac

Join.me

1. Go to join.me

2. Click the orange start meeting button on the website

3. The file will automatically download

The average time to detect and contain a mega breach was 365 days, almost 100 days longer than a smaller scale breach

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