Quick enquiry

+44

Select all that apply (optional):

Is this a business enquiry?

contact_icon_white

FAQs

Frequently asked questions by our students

Get in touch
Support
Where do I take the training?

All of our training is completed online, either through our learning platform, delivered by Skillsoft or the Digital Marketing Institute.

This means you have round the clock access to training no matter where you are.

You do need a computer with internet access to begin the training, but course material can be downloaded to allow you the flexibility of working on the go.

We have students who study on the way to work, on international flights, while on site of a long term project and even beside the pool when on holiday – it’s your training to access anytime, anywhere.

How long does the training take?

The length of training is very much dependent on the individual course and on how much time you give to it.

Each of our courses has a study time guide, however, we give you nine to twelve months access to the training – and in some cases 24 months – which should be more than enough time to complete even the longest course.

Online training gives you the ease of being able to study at a time that suits you and fits around your other commitments.

If I need help with the training, is anyone on hand to offer guidance?

Our excellent StudentCare™ team in the UK is available to direct queries to during normal working hours.

For all project management and IT students, expert tutors and industry professionals from Skillsoft are on hand 24×7 throughout the year – just ring 0800 973 184.

You can also contact them through email – Studentcare@learningpeople.ie – or live internet chat while using the learning platform.

When can I get started?

Once you have signed up for a course, our StudentCare team will issue you with your login details and ensure that you can access the training fully, often showing you around the system through an orientation should you wish for one.

Their aim is to provide you with support for your training every step of the way, so please do not hesitate to contact them with any questions or concerns that you may have.

Can I use a Mac?

Yes, our learning platforms are Mac and PC friendly.

If you have any issues, our StudentCare team are more than happy to help.

Finance
Why can’t I find the course prices on site?

We know that everyone is different, and this is why you won’t see any individual course prices online. All of our learning packages are uniquely tailored to every individual.

We do not put individual course prices online, as we do not provide off the shelf training.

Through speaking with our learning consultants we discover your individual needs and tailor your learning experience respectively.

This does not mean we give you the most expensive course, it means we give you the most suitable course to achieve your career goals.

We also have seasonal offers that vary throughout the year.

Is there a finance option?

Finance is a great way to spread the cost of your course. To make it easy we’ve teamed up with Deko whose technology lets you apply for and complete a loan application quickly, easily and informatively.

View finance options

Is the exam cost included in the price?

Yes! The majority of our collections and courses all include exams and unlimited resits. Please check with your career consultant

External providers deliver the exams, but we can help you find a testing centre near you – anywhere in the world – and can provide guidance on whether or not you’re ready for the exam based on your training progress.

Others
Does certification guarantee me a job?

We can not guarantee that you will get a job after gaining a certification – no reputable training company would.

However, we can guarantee that certification opens doors to interviews, giving you opportunities to stand out from the crowd which you might otherwise have missed out on.

Students of the Learning People have been offered employment on the strength – on top of the their interview performance – that they were currently studying for certification and gaining the necessary skills for the job.

What salary can I earn?

The Learning People have partnered with itjobswatch.co.uk – the leading independent source on salary trends – to bring up to date salary information for every course that we offer.

Take a look at the ‘Average salary’ graph on the courses that interest you.

Are the courses just online?

All of our training is online, there is no classroom based training. However when taking an exam you will be in a test centre near you.

How do I access a practice lab?

Our practice labs are cloud based; meaning you don’t have to leave the comfort of your own home to access them. You can use the practice labs anywhere, anytime, all you need is an internet connection.

Covid-19: Can I continue my studies during this time?

Absolutely, all our training is completed online, so there is no disruption to your studies. Continue to login to your learning platform as usual.

 

Covid-19: Can I still contact StudentCare?TM

Yes, all our StudentCareTM team are working safely from home, answering questions and providing support to our students. You can contact them on 01273 907 919 or at StudentCare@learningpeople.co.uk

Covid-19: Can I still book my exam?

Please contact exams@learningpeople.co.uk as you normally would once you are ready to book your exam. Most exams are now available to be sat online and going ahead as usual. The exams team will help you to schedule your exam and provide any information required.

Our training is trusted by

Accredited by and partnered with

Celebratingten yearsCelebratingten yearsCelebrating
ten years
Connect
Information

IRELAND
Learning People (IRE) Ltd, 8-9
Westmoreland St, Dublin 2.

UNITED KINGDOM
Learning People, The Agora, Ellen Street, Brighton,
BN3 3LN.

Australia
Learning People, Tower 2, 11-24, 101 Grafton St, Bondi Junction, Sydney, NSW, 2022.

New Zealand
Learning People, Level 3, 151 Cambridge Terrace, Christchurch Central, 8013.

© The Learning People 2020FAQTerms & ConditionsPrivacy PolicyTerms of website use
The Learning People Ltd is authorised and regulated by the Financial Conduct Authority, register number 689955, and act as a credit broker and not a lender.Finance is provided through the Deko platform by Omni Capital Retail Finance Limited.Omni Capital Retail Finance Limited is authorised and regulated by the Financial Conduct Authority (register number 720279). Learning People company number: 07182042